FREQUENTLY ASKED QUESTIONS

 

HOW DO I APPLY FOR A MEDICAL MARIJUANA CARD?

Here are 6 simple steps to simplify the application process: 

  1. Download application documents provided here: http://dhss.delaware.gov/dhss/dph/hsp/files/mmppatientapplication.pdf
  2. Fill in the first three (3) patient related forms
  3. Have a qualifying physician fill the two (2) physician related forms
  4. Sign medical release form
  5. Mail all forms, application fee ($125), copy of DE driver’s license/identification card to the address provided:

    Delaware Division of Public Health
    ATTN: Medical Marijuana Program
    417 Federal Street, Suite 130
    Dover, Delaware 19901

  6. Wait for results of application (approval/denial). If approved, the Division of Public Health’s Dover office will notify applicant for picture/issuance of registry card.


Can you recommend a physician?

FSCC complies with state laws and according to The Delaware Medical Marijuana Act, section 4919A (l) & (m) - a registered compassion center may not refer patients to physicians and vice versa.


What are the qualifying medical conditions in Delaware?

Adult Patient Qualifying Conditions:

  • Terminal illness
  • Cancer
  • Positive status for Human Immunodeficiency Virus (HIV Positive)
  • Acquired Immune Deficiency Syndrome (AIDS)
  • Decompensated cirrhosis
  • Amyotrophic Lateral Sclerosis (ALS / Lou Gehrig's Disease)
  • Agitation of Alzheimer's disease
  • Post-traumatic Stress Disorder (PTSD)
  • Intractable epilepsy
  • Autism with self-injurious or aggressive behavior

A chronic or debilitating disease or medical condition or its treatment that produces one or more of the following:

  • Cachexia or wasting syndrome
  • Severe, debilitating pain that has not responded to previously prescribed medication or surgical measure for more than three months, or for which other treatment options produced serious side effects.
  • Intractable nausea
  • Seizures
  • Severe and persistent muscle spasms, including but not limited to those characteristic of Multiple Sclerosis

Pediatric Patient Qualifying Conditions:

  • Intractable epilepsy
  • A chronic or debilitating disease or medical condition where they have failed treatment involving one or more of the following symptoms
  • Cachexia or wasting syndrome
  • Intractable nausea
  • Severe, painful and persistent muscle spasms

For further details, please visit Delaware’s Medical Marijuana Program website.


I am a first-time patient, what should I expect?

First obtain your medical marijuana card; apply with the State of Delaware here.

Visit either FSCC North or South during operating hours where one of our friendly patient orientation specialists will greet you, register you and walk you through basic orientation and answer your questions. A patient advisor will help you in suggesting the treatments that are right for you.    

  • FSCC North (302) 543-2100 

  • FSCC South (302) 281-4888


Can I get financial assistance or discounts?

The State of Delaware’s Medical Marijuana program offers a sliding payment scale for patients who demonstrate financial needs.
For more information, contact the department here.

FSCC offers discounts for medicine to qualifying low income patients, veterans and seniors.

For seniors, a valid State ID will be required (65 or older); for low qualifying income, a Medicaid or Medicare card or EBT card with patient name will be required; and for Veterans, a VA card is required.


How much time should I plan to spend there? 

For first time visitors, we recommend 45 minutes to 1 hour. One of our patient orientation specialists will help you register and walk you through our product offerings. You can schedule an appointment ahead of time by calling FSCC North at (302) 543-2100, or FSCC South at (302) 281-4888.

Returning patients can expect an average wait time of 5 to 30 minutes.

Patients are more likely to experience longer wait times between opening and 12:00 PM, especially on Mondays, Fridays and Saturdays.  Shorter wait times can be expected 1:00 PM – 4:00 PM and 6:00 PM – 6:30 PM, especially on Tuesdays, Wednesdays, and Thursdays. 


I have an out-of-state medical card, can I come in?

Patients must be a Delaware resident, with a Delaware Medical Doctor, and a Delaware medical card issued by the Medical Marijuana Program of Delaware. 


What are FSCC hours of operation?

Wilmington and Lewes locations:

Mon-Fri: 10:30 AM - 6:30 PM

Saturday: 10:00 AM - 4:00 PM

Sunday: Closed


Where do I park?

FSCC North
When pulling into FSCC North, you’ll find four handicapped spots directly in front of the building, plus plenty of other parking space to the front and side of the building.

FSCC South
When pulling into FSCC South, you’ll find parking and handicapped spots on the side and back of the building. Additional parking is coming soon in the expanding Vineyards complex.


Can I make an appointment? 

Patients may schedule appointments in advance and we work on a first come first serve basis for walk-ins. 


Where do you cultivate?

We run a seed-to-sale operation at the FSCC North facility, where all flower is cultivated and specialty items are produced. 


How often is medicine restocked?

Daily. We do our best to keep up with demand and monitor preferences of our patients. However, not all products or strains are available all the time, so please call ahead if your visit is dependent upon availability of a specific item. 


What products will be carried?

First State Compassion Centers offer a wide array of products. In addition to 17 of our own quality, Delaware-grown Cannabis strains, FSCC also offers capsules, concentrates, oils, tinctures, pre-rolls, topicals, as well as sublinguals and mints from the Kalm Fusion brand.  FSCC also features exclusively the strains and genetics of the world-renowned cannabis company Tikun Olam from Israel, under its brand name Tikun. Tikun Olam, has set the industry standard in pioneering their scientific research and clinical studies to develop their unique strains to assist patients in a wide array of aliments.

The Centers carry a variety of hybrid strains, reflecting Sativa dominant, Indica dominant, high THC, high CBD, as well 1:1 ratios, and an array of complementary products such as accessories, glass and gear. To view the FSCC menu, which is always subject to change, please visit here.


What are the differences between FSCC North and FSCC South?

FSCC North
FSCC Wilmington serves approximately 2,885 registered patients (as of 2/17) and as Delaware’s first licensed compassion center, has been setting the standards for quality products and patient care since opening in 2015. The 45,000 square feet facility houses an active patient retail location and advanced indoor cultivation ensuring a consistent and dependable seed-to-sale operation. FSCC North is by design, efficient and comfortable, with leather furniture amidst refinished antique glass display cases, warm woods and inviting marble counters. FSCC North employs expert patient advisors and staff to guide patients through cannabis therapy decisions and education in addition to expert cultivators and 24-hour surveillance and security.

FSCC South
Built in 2017, FSCC Lewes is the second cannabis retail location licensed and selected by the state of Delaware. The facility has created a welcoming environment for patients of Delaware to learn about and purchase medical cannabis. FSCC South brings a fresh, modern aesthetic that blends rich, natural materials to create spaces of warmth and harmony. The 4,000 square feet center is characterized by industrial contemporary design elements including stained concrete floor, feature stone contemporary wall, and wood and glass displays with ample space for patient privacy. FSCC South employs expert patient advisors and staff to guide patients through cannabis therapy decisions and education in addition to expert cultivators and 24-hour surveillance and security.


Can patients visit both centers?

Yes. Our online system integrates both locations and will seamlessly keep track of what patients purchase to stay within
State of Delaware limit. 


What are the purchase limits?

At both locations, 3 oz. in 14 days is the limit per Delaware State law. We recommend our patients to call if they have questions about their daily limits. 


Can I send someone to pick up my medication?

You or your licensed Delaware caregiver who holds a valid state caregiver card issued by the Medical Marijuana Program of Delaware may pick up your medication, no exceptions.