FAQ

We want to be your medical cannabis information source.

Whether you become a First State Compassion patient or not, we want you to have the facts about medical marijuana so you can make an informed decision about treating your condition. This is about improving your quality of life – and that’s important to us. So yes, there’s a lot of information here because we wanted to answer as many of your questions as possible. And if you have more questions, you’re welcome to contact us.

Just Give Me the Basics

If we had a Top Ten list of medical marijuana questions, this would probably be it:

I Have a Lot of Questions on Several Topics

This is where you start. Following is a list of Q&A facts about medical marijuana in Delaware, our facilities, how to get a medical marijuana card, what products we carry, financial assistance and discounts and caregiver information … it’s all here, with links to even more information.

Let’s get started with applying for a Medical Marijuana Card:

Topics

Medical Marijuana Card, Doctors and Conditions

Before applying, make sure you meet the following qualifications:

  • 18 years of age or older, or a pediatric patient with parental consent
  • Diagnosed with a qualifying medical condition – here’s the list of conditions
  • Have a Physician Certification from a Delaware licensed MD or DO*
  • A Delaware resident with proof of residency (DE Driver’s License or DE State ID)

*Pediatric patients can only be approved by the following: MUST be a pediatric neurologist, a pediatric gastroenterologist, a pediatric oncologist, a pediatric palliative care specialist, a Pediatric Psychiatrist, or a Developmental Pediatrician.

Applying for your medical marijuana card is simple: do it online here or print and mail the completed application.

There’s no need to feel uncomfortable. There’s nothing illegal or inappropriate about discussing medical cannabis with your doctor. We have a few tips to help you have a meaningful and productive conversation.

FSC complies with state laws, and according to The Delaware Medical Marijuana Act, section 4919A (l) and (m), a registered compassion center is not permitted to refer patients to physicians and vice versa. However, a quick Google search on the subject may help.

Qualifying conditions cover a wide range of issues, from muscle spasms to intractable nausea, from PTSD to seizures, and epilepsy to multiple sclerosis.

Visit Delaware’s Medical Marijuana Program website for the full list of qualifying conditions.

The time it takes to acquire a medical marijuana card varies. It depends on multiple factors such as finding a doctor to authorize treatment. Once the doctor has signed the certification and the State receives the application, it could take up to two to four more weeks before the card is received.

Once you receive your medical marijuana card, you’re ready to visit the dispensary. Determine which of our two locations you would like to visit − Wilmington or Lewes. Our hours of operation are Monday through Friday from 9AM to 6:30PM, Saturday from 9AM to 4:00PM. We’re closed on Sunday. While no appointment is necessary, we ask that you do not come for your first visit during the first hour after opening or the hour before closing to ensure all of your needs are met.

Note that we provide all new patients a 10% discount on their first purchase of medicated products.

The process to renew a medical marijuana card is very similar to the application process. You must have your application signed by a physician, then have the application verified by the State. You must also pay the fee again to renew your card.

You must have a Delaware medical marijuana card to purchase products at our centers. FSC patients must be Delaware residents, with a Delaware physician (MD or DO), and have a Delaware medical marijuana card issued by the Medical Marijuana Program of Delaware.

The Food & Drug Administration (FDA ) requires hundreds to thousands of clinical trials with human subjects to determine the risks and benefits of a medication. So far, researchers haven’t conducted enough large-scale clinical trials to make a determination about whether the benefits of the cannabis plant, as opposed to its cannabinoid ingredients, outweigh its risks to potential patients. The FDA has approved one drug product containing purified cannabidiol for the treatment of seizures.

For First-Time Medical Marijuana Patients

When a patient is new to cannabis, we recommend that they start LOW and SLOW with all dosing. By this we mean use the smallest dose possible and increase it in small amounts over time as necessary.

It may be in your best interest to identify the lowest effective dose. It’s the smallest amount possible to induce your desired therapeutic effect. It’s the way to get the most out of your medicine. When it comes to dosing, there will almost always be a trial and error period to find what works best for each individual patient. Therapeutic doses vary from one individual to another − an effective strategy is to take notes on how the medicine affects you until you find the dose that is appropriate for you.

First, obtain your medical marijuana card; apply with the State of Delaware online.

Once you have a medical marijuana card, visit either FSC Wilmington or FSC Lewes during operating hours where one of our friendly patient-orientation specialists will greet you, register you, walk you through basic orientation and answer your questions. Afterwards, a patient advisor will suggest the treatments that are right for you.

For first-time visitors, we recommend that you plan on 45 minutes to 1 hour. One of our patient-orientation specialists will help you register and walk you through our product offerings. You can schedule an appointment by calling FSC-Wilmington at (302) 543-2100 or FSC-Lewes at (302) 281-4888.

Returning patients can expect an average wait time of 5 to 30 minutes.

FSC Patient Resources

Yes, you need to fill out a purchase history form, and you can receive the history free via email or pay $10 for a printed copy.

Only you or your licensed Delaware caregiver who holds a valid state caregiver card issued by the Medical Marijuana Program of Delaware may pick up your medication. No exceptions.

Only patients and caregivers are permitted to sign up for texting. After registering with FSC, patients can either sign up at the front desk or text the letters FSC to the number 411669. A confirmation text will be sent which will also tell patients how to cancel the service if they choose.

At both locations, the limit per Delaware State law is three ounces of cannabis in 14 days. We recommend that our patients call if they have questions about their daily limits.

FSC offers all new patients a 10% discount on the first purchase of medicated products.

FSC offers three discount programs for eligible patients. There are different requirements for each program that patients must meet in order to be a member of one or more of these programs. Patients are required to either bring their documentation into a FSC facility or email the documentation to info@FSCde.com

“Standard Member Program”

The Standard Member Program is for a flat-rate discount of 10% on all medical purchases. The members of this program include:

  • US Military Veterans
  • Retired or Active First Responders
  • Patients that are 65 years of age or older
  • Medicare recipients

Accepted Forms of Documentation:

  • US Military Veteran ID or DD-214
  • Any form of ID/Badge/Paperwork stating full name and position held (First Responders)
  • Medicare Card or Medicare benefit statement (Must include patient’s name)

“Compassion Program” 

The Compassion Program is an income-based program offered to qualifying patients. The discounts issued can be 10%, 15%, or 20% based on their income.

Requirements and documentation:

For tax-payers:

  • Most recent tax return along with a W-2 or proof of income. Patient’s name and address must match those on the documentation provided.

For non-filer’s:

  • Non-filing letter from the IRS along with a W-2 or proof of income. Patient’s name and address must match those on the documentation provided.

Michelle Reed Terminal Illness Program

The Michelle Reed Terminal Illness Program is a compassion-based program for our patients who are terminally ill. This program is for terminal patients who have been given 12 months or less to live. Patients in this program will receive a monthly allotment for their medication purchases.

Steps to obtain Terminal Illness Discount:

  • Patient must fill out a Terminal Illness Application provided by FSC
  • The patient must take the application to their doctor, and have them fill out the physician portion of the application.
  • The patient will return the application to FSC to be reviewed.

If you qualify for any of the discount programs and have further questions, call us at 302-543-2100.

Products

FSC goes above and beyond compliance with layers of testing for purity and potency, including third-party testing to ensure the products we produce are certified safe. Our medicinal cannabis products are formulated using rigorous protocols and best-practice operation standards.

Our cultivation and processing facilities are regularly cleaned and disinfected, ensuring a state-of-the-art system that has safety at its core. All our employees are trained to adhere to strict HIPPA and other health-code standards.

Every cannabis strain and related derivative product is unique, from flavor and aroma to the properties that translate into recommendations for specific medicinal uses. Understanding your needs and preferences is the key to the process. Speak honestly and frankly with your FSC patient advisor regarding your symptoms, schedule, needs and preferences. Because each patient is unique and may respond differently, finding the ideal products and formulations for you will most likely take some trial and error. We suggest keeping a journal to track your products and usage, as well as details about how it helped or affected you.

Daily. We do our best to keep up with demand and monitor the preferences of our patients. However, not all products or strains are available all the time, so please call ahead if your visit is dependent upon availability of a specific item.

Our Flower Strains are very popular:

  • Sativa Dominant Flower – Pineapple Fields
  • Indica Dominant Flower – MK Ultra
  • Most Popular Concentrates – THC Cartridges, 1200mg Cooking Hash

First State Compassion (FSC) offers a wide array of marijuana products that bring relief from the pain and discomfort of a range of conditions. In addition to our own quality in-house cannabis strains, FSC provides the medicine used in capsules, concentrates, oils, tinctures, pre-rolls, topicals and chewable tablets. All items are subject to availability.

Both FSC centers carry a variety of hybrid strains, reflecting Sativa dominant, Indica dominant, high THC and high CBD as well as 1:1 ratios and an array of complementary products such as accessories, glass and gear. We encourage you to view our product menu, which is always subject to change and availability.

We run a seed-to-sale operation at the FSC-Wilmington facility, where all flower is cultivated and specialty items are produced.

Hemp Oil is from the Cannabis Sativa plant but only the seed is cold-pressed to obtain the oil. There are usually trace amounts of CBD in hemp oil, but there is no THC (which causes a high) in hemp oil.

Unlike hemp oil, CBD oil is made from the flowers, leaves and stalks of hemp – not the seeds. CBD oil has a significant amount of cannabidiol, which can be used as a medication to bring relief for a variety of symptoms from conditions such as cancer, epilepsy, inflammatory disorders, anxiety, depression, seizures and neurodegenerative disorders.

The medicine at FSC that can provide relief for those suffering from symptoms of cancer is Rick Simpson Oil (RSO). Feedback from our patients shows it helps them feel comfortable enough to eat, sleep well and maintain a higher quality of life.

We frequently add new medical cannabis offerings. Stay up to date by visiting our product page often.

Caregivers

While it is always at the discretion of our security, patients are permitted to bring a companion on their first visit to the Center. If a companion is needed on subsequent visits, FSC will review these requests on an individual basis. Patients may also designate a caregiver with approval from the State.

If needed, a patient may designate a caregiver who can come to FSC on their behalf to make a purchase. Caregivers must be approved through the State through an application process. Download the application from the Delaware Health and Social Services site to fill out and mail in.

Once approved, your caregiver can assist you in obtaining your medical marijuana.

Caregivers have been authorized by the State to pick up and transport medicine for patients who need help doing so. Download the application from the Delaware Health and Social Services site.

Visiting Our Centers

The hours for our Wilmington and Lewes locations are the same:

Mon-Fri: 9:00 AM – 6:30 PM

Saturday: 9:00 AM – 4:00 PM

Sunday: Closed

FSC-Wilmington
When pulling into FSC-Wilmington, you’ll find four handicapped spots directly in front of the building, plus plenty of other parking spaces to the front and side of the building.

FSC-Lewes
When pulling into FSC-Lewes, you’ll find ample parking and handicapped spots on the side and back of the building.

Yes. Our online system integrates both locations and will seamlessly keep track of what patients purchase to stay within State of Delaware limit.

Only Delaware medical marijuana cardholders are allowed to enter our Centers. Both locations are designed to ensure patients’ safety by employing private and uniformed security 24 hours a day, 7 days a week, plus a 24/7 video surveillance system and well-lighted parking lots. FSC-Wilmington is located on a gated property and FSC-Lewes is part of a busy residential and commercial area one mile from the local police station. FSC maintains a strict no-weapons policy and does not permit cell phones or video cameras for patient privacy protection.

We take great care of our patients with access and functional needs. We have outfitted both facilities to be wheelchair-accessible, including wheelchair-accessible bathrooms and a dedicated, modified cash register for accessibility and convenience.

FSC does not require an appointment, but just call and we’ll be happy to schedule one. Walk-ins are seen on a first-come, first-served basis.

Phone Numbers: FSC-Wilmington at (302) 543-2100 or FSC-Lewes at (302) 281-4888

Hours of Operation: Monday through Friday, 9:00 AM – 6:30 PM; Saturday 9:00 AM – 4:00 PM; Sunday closed.

We ask that no appointments are made in the first or last hour of business; this is to ensure there is time to meet all of the patient’s needs.

FSC-Wilmington
FSC Wilmington is Delaware’s first licensed compassion center and has been setting the standards for quality products and patient care since opening in 2015. The 45,000-square-foot facility houses an active patient retail location and advanced indoor cultivation to ensure a consistent, dependable seed-to-sale operation. It is by design efficient and comfortable, with leather furniture amidst refinished antique glass display cases, warm woods and inviting marble counters. FSC Wilmington employs expert patient advisors and staff to guide patients through cannabis therapy decisions and education, in addition to expert cultivators and 24-hour surveillance and security.

FSC-Lewes
Built in 2017, FSC Lewes is the second cannabis retail location licensed and selected by the state of Delaware. The facility has a welcoming environment for patients of Delaware to learn about and purchase medical cannabis. The Lewes location brings a fresh, modern aesthetic that blends rich, natural materials to create spaces of warmth and harmony. The 4,000-square-foot center is characterized by industrial contemporary design elements including stained concrete floors, stone contemporary walls, and wood and glass displays with ample space for patient privacy. FSC Lewes does not have a cultivation/grow room but has expert patient advisors and staff to provide education, guidance and counsel about your cannabis therapy decisions. The location also provides 24-hour surveillance and security.

Joining FSC

Thank you for your interest! We strive to be a leader in our communities and hold high standards for those who are part of our “family” as they represent FSC to our patients, the community and the State. If you’re interested in applying, please send a cover letter and resume to hr@fsccde.com. Applicants must be over 21, a resident of Delaware and have a valid Delaware Driver’s License/or State-issued ID. Background checks are conducted for all applicants.